Literature Review: Experiences of the Scottish social security system among people for whom English is a second language
This literature review, commissioned by the Scottish Commission on Social Security and produced by The Lines Between, examines the experiences of people for whom English is a second language in navigating the Scottish social security system.
Contents
- Document Cover
- Executive Summary
- Acknowledgements
- 1. Introduction
- 2. Prevalent languages spoken in Scotland
- 3. Experiences of applying for social security for people whose first language is not English
- 4. Parts of the social security system people find difficult
- 5. Needs, rights and expectations of Gaelic speakers relevant to interactions with the Scottish social security system
- 6. Extent to which social security charter expectations are being met
- 7. Evidence gaps
- 8. Conclusion
- Annex A: Continued Reading
- Annex B: Country of Birth of people aged 3 and over in Scotland
- Annex C: Main home languages of pupils
Acknowledgements
We would like to thank the stakeholders who contributed their views to this study and for their offers to support work in this area. Our thanks also go to the SCoSS secretariat and sub-committee for their thoughtful and insightful contributions and to the Scottish Government Social Security policy team for facilitating access to stakeholders.