Business Plan 2026-27

Our strategic objectives set out what we do to achieve our purpose of scrutinising social security regulations and reporting on the social security charter.  Our strategic objectives for 2026-27 are—

• We will provide expert, independent, proportionate and evidence-based scrutiny of draft social security regulations that is driven by the social security principles and human rights.
• We will provide independent challenge and advice on whether people are getting the service from the social security system that the Social Security Charter says they should expect.
• We will work alongside Scottish Ministers, the Scottish Government, Social Security Scotland and the Scottish Parliament as well as other key stakeholders, such as people with lived experience, to ensure our work constructively supports the development of a Scottish social security system based on dignity, fairness and respect.
• We will ensure people with lived experience of the Scottish social security system and other stakeholders have regular opportunity to shape our work.
• We will be transparent about how we make our decisions and make our information accessible and inclusive.
• We will ensure that our governance is focussed on strengthening our approach to scrutiny.